Privacy PolicyPrivacy policy

Last updated November 12, 2026

Void Finance is a Discord bot that posts market data as image cards, and hellovoidapp.com is its website, with the Portal, where the same data is live. This policy covers all of it.

In short: no tracking and no ads. The Portal sets one cookie that keeps you in, and the bot keeps only the settings it needs to post in your server. Neither reads your messages or stores anything about you.

The WebsiteThe website

No ads, no tracking scripts and no analytics about what you do. The only cookie is the Portal's (below), which the Portal needs to work, so there's no cookie banner.
The Portal's World page measures how fast it loads, so slow loads can be found and fixed. Each time it opens, it sends the site up to four timings in milliseconds (the page frame, the globe, the globe answering a tap, an answer card), whether your browser already had the page's files, and whether the screen is phone, tablet or desktop sized. It is sent without your cookie and with no ID, so the site can't tell which visit or visitor a timing came from. The timings are counted into ranges within three hours and then deleted; the counts are kept for up to 400 days.
The pages, fonts and card images load from hellovoidapp.com itself. Coin and company logos in the Portal and on the home page load from TradingView, CoinGecko and GeckoTerminal, and the pictures beside the Portal's news headlines load from the publishers' own sites. Like any image, they see your IP address; the site tells them nothing else (no referrer).
The site is hosted by Cloudflare, which handles the technical details of each visit, such as your IP address and browser type, to deliver the pages and protect the site from abuse. See Cloudflare's Privacy Policy.

The Portal

Entering the Portal sets one cookie, void_session, for 30 days; once it's a week old, each visit renews it for another 30. It holds a random ID and the time you entered, nothing about you, and only keeps you in. Leave The Portal (the button beside Guest, or /sign-out) deletes it.
The Portal's market data comes from the bot and from public sources (TradingView, Yahoo Finance, Gate.io, OKX, Coinbase, Kraken, Hyperliquid, Deribit, CoinMarketCap, alternative.me, CoinPaprika, CoinGecko, Coin Metrics, DefiLlama, mempool.space, GeckoTerminal, Coinalyze, Forex Factory, CryptoQuant, and the news publishers' and official feeds), fetched by hellovoidapp.com. One exception: the live crypto prices, and a coin's order book and trades in the Footprint and Order Flow panels, stream to your browser straight from Hyperliquid's public feed, so Hyperliquid sees your IP address and nothing else.
Your watchlist, My Pages and choices such as a tab or a chart's timeframe are kept in your browser's own storage, on your device. They're never sent to hellovoidapp.com, and clearing the site's data in your browser removes them.
Your watchlist, My Pages and choices such as a tab or a chart's timeframe are kept in your browser's own storage, on your device. Unless you sign in with Discord (below), they're never sent to hellovoidapp.com. Clearing the site's data in your browser removes them.
Signing in with Discord is optional. Discord tells hellovoidapp.com your Discord user ID, username, display name and avatar (Discord's "identify" permission only: no email, no servers, no messages). The site keeps your Discord ID and when you signed up and last visited; for each device you sign in on, when you signed in and your display name, until that sign-in ends. Discord's access is used once to read who you are and isn't kept, and your Discord picture isn't loaded, so Discord doesn't see your visits.
Signed in, the void_session cookie holds a random sign-in ID with a signature instead of a guest ID, for 30 days, renewed after a week. Your price alerts are filed under your Discord ID instead, so they follow you to every device, and alerts you set as a guest move to your account when you sign in.
Signed in, the cookie is __Host-void_session instead: a random sign-in ID with a signature, for 30 days, renewed after a week. The site stores only a hash of that ID, so a copy of its storage can't sign anyone in.
Signed in, your account keeps your watchlist, My Pages and layout choices, your notes and your price alerts, so they follow you to every device; alerts you set as a guest move to it when you sign in. All of it is filed under a code made from your Discord ID with a secret key, never the ID itself, and encrypted with a key that belongs to your account alone. A copy of the site's storage without its secret keys shows none of it.
Signed out, the trade journal stays in your browser and is never sent. Signed in, it's kept with your account, encrypted, and this browser's copy is cleared when you sign out.
Accounts are stored with Cloudflare, which hosts the site; Discord handles signing in and, if you turn them on, alert messages. Nobody's data is sold or shared with anyone else. The Portal isn't for children under 13, Discord's own minimum age.
Price alerts are the one thing kept on hellovoidapp.com, so they can be checked while the Portal is closed: each alert's coin, direction and price, when it went off and at what price, filed under your cookie's random ID and nothing else. Deleting an alert removes it; alerts are deleted 90 days after they last changed.
For a guest, price alerts are the one thing kept on hellovoidapp.com, so they can be checked while the Portal is closed: each alert's coin, direction and price, when it went off and at what price, filed under your cookie's random ID and nothing else. Deleting an alert removes it; alerts are deleted 90 days after they last changed.

The BotThe bot

When a server admin turns on an automated post with /automate, the bot stores:

the server's ID, which post it is, the channel ID, the ID of the role to ping (if one is picked) and when it was turned on;
the IDs of its own messages that it updates later, such as the day's economic calendar, and a record of which scheduled posts have gone out, so none is sent twice;
when a scheduled post couldn't go out, when and why (for example, a missing permission in that channel), so /automate Status can say so. It's cleared by the next post that goes out.

That's all it keeps. In particular:

It doesn't read messages. It only sees the commands people use and the buttons and menus they press on its posts.
It doesn't store anything about users. When you use a command, Discord tells the bot who you are and what you're allowed to do, for example whether you can manage the server for /automate. The bot uses that to answer and doesn't keep it.
It doesn't sell or share data. The market data on the cards comes from public sources such as Investing.com, TradingView, CoinGecko and crypto exchanges. The bot downloads prices from them and sends them nothing about you or your server. It sends the same market figures to hellovoidapp.com for the Portal, and nothing about you or your server.

Deleting Your DataDeleting your data

Signed in with Discord: select your name in the Portal to download everything kept about you, sign out everywhere, or delete your account, its alerts, its chat messages and every sign-in at once. An account unused for 12 months is deleted. You can also remove Void Finance under Discord's User Settings > Authorized Apps.
Signed in with Discord: select your name in the Portal to download everything kept about you, sign out everywhere, or delete your account, its alerts, its chat messages and every sign-in at once. An account unused for 12 months is deleted. Deleting an account also deletes its encryption key, so no copy of its data left in a backup can be read. You can also remove Void Finance under Discord's User Settings > Authorized Apps.
Turn a post off with /automate and its setting is deleted.
Remove the bot from your server and it stops posting there.
To have everything stored for your server deleted, email support@hellovoidapp.com. Anything you email us is used only to reply to you.

Discord

The bot works inside Discord, so Discord's Privacy Policy covers your use of Discord itself.

Changes

If this policy changes, the new version will be posted on this page with a new date.

Questions? Email contact@hellovoidapp.com.